Grovetown Hotel

Clear policies that keep expectations simple and transparent.

• Check-In and Check-Out

Check-in at Holiday Inn Augusta West I-20 Grovetown begins at 3:00 PM. Check-out is scheduled for 12:00 PM. Early arrival or late departure may be available depending on occupancy and should be confirmed in advance.

• Identification and Age Requirement

Guests must be at least 18 years old to check in. A valid government-issued photo ID is required at arrival to verify the reservation details.

• Payment and Deposit Policy

A valid credit or debit card is required at check-in. The hotel may authorize a refundable deposit to cover incidental charges during the stay.

• Cancellation Policy

Cancellation terms vary depending on the rate plan and booking conditions selected at the time of reservation. Guests are encouraged to review cancellation deadlines before confirming their stay.

• Smoking Policy

Holiday Inn Augusta West I-20 Grovetown is a non-smoking property. Smoking is permitted only in designated outdoor areas.

• Pet Policy

Pet acceptance depends on availability and specific room categories. Guests traveling with pets should confirm current policies directly before arrival.

• Accessibility Policy

The hotel offers accessible rooms and public areas designed to accommodate guests with mobility needs. Requests for accessible accommodations should be made at the time of booking.